Corporate Philosophy
The Vitolo Company’s philosophy always begins and ends with the customer. We strive to provide state of the art, efficient plan designs, along with highly customized client service.  Our goal is to build and maintain long-term relationships, work to meet the needs of our clients’ employees, to make the administrator’s job easier and to assure the benefit plan and administration is compliant with the regulatory environment.  We operate with integrity and strive to earn the respect of our clients and industry associates.
The Vitolo Company is proud to represent a variety of clients and their employees. We do not discriminate on the basis of race, color, national origin, sex, gender identity, age, sexual orientation, health status, or disability.
Our Team
Mike Vitolo
Founder & Broker



Mike is the Founder of The Vitolo Company. Prior to launching his company in 1991, Mike was an Economist at the Washington State Office of Financial Management, responsible for publishing the revenue forecast in the Quarterly Economic and Revenue Forecast Report. He earned his Bachelor of Arts and Master's Degree in Economics from Western Washington University. Mike enjoys traveling, skiing, and a good cup of coffee.

Elisabeth Ellingson
Team Lead,
Account Executive



Elisabeth is a licensed insurance broker, has extensive Employee Benefits management experience, and specializes in brokerage operations. She received her B.A. in International Affairs, concentrating in socio-economic processes, as well as a B.A. in French, from Eastern Washington University. Elisabeth loves playing with her pets, singing, and traveling.

Faith Robinson
Account Manager




Faith brings years of employee benefits administration experience earned in roles across 3 states and various group sizes, including Taft-Hartley groups. She earned her AA degree from Olympic College in Bremerton, Washington and has extensive customer service experience. Faith enjoys singing, playing ukulele, snuggling her miniature lion, and exploring the PNW.

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Greta Foltos
Enrollment Specialist



Greta received her B.A. in English and History from the Evergreen State College. She brings experience in customer service and accounting to her work with the enrollment process. She enjoys knitting, a good book on a rainy day, and travel.

Claire Girard
Co-Founder & HRIS Manager



Claire is the Co-Founder of The Vitolo Company and manages client Human Resource Information Systems. She received her Bachelor's degree in Business and Finance from Western Washington University and MBA from Seattle Pacific University. Claire worked for the Federal Home Loan Bank of Seattle in auditing, before joining The Vitolo Company. Claire loves horses, her book club, and world travel.

Kien Luong
Account Manager, 
Claims Manager



Kien studied Linguistics at the University of Washington before beginning his career. Kien worked at an insurance carrier for 13+ years as a Claims Manager before moving to The Vitolo Company to specialize in claims resolution. Kien likes food, adventure, and more food.

Natalie Chau
Associate Account Manager



Natalie received her B.A. in Bilingual Studies, concentrating on translation, from The Hong Kong Polytechnic University. She worked in the banking industry for over 10 years, with experience in customer service, procurement, office administration, and facility management. She loves playing with her cats, baking, reading, and stretching.

Georgie Costanza Ellingson
Office Dog
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Georgie is a Cavalier King Charles Spaniel & Poodle mix who ensures a fun team culture each and every day. Georgie is a student at Zoom Room and has experience in rolling over, sitting, laying down, being a t-rex, and eating. He likes blueberries, lunchtime walks, and post-its.

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